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TecnOps ITAM · a TecnoFábrica product
TecnOps ITAM — Smart asset and infrastructure management
Inventory, disaster recovery, MDM and georeferencing in a single platform — with factory precision.
Web platform for managing assets and reversible goods, focused on traceability and auditing: registration, inventory, field collection, work orders and scheduling — plus remote equipment recovery, local and remote backups and ransomware containment.
Overview
One platform, four risk fronts solved
Everything that lives today in scattered spreadsheets, emails and tickets moves into a single control panel — with an auditable history from the very first record.
PPP-ready
Designed for reversible goods and Public-Private Partnership auditing.
4 in 1
ITAM + Disaster Recovery + MDM + Georeferencing.
The product
Four pillars in a single platform
ITAM
Asset inventory, registration, work orders and scheduling.
Disaster Recovery
Protection, backup automation and equipment restoration.
MDM
Remote device management and ransomware containment.
Georeferencing
Asset map, field collection, traceability and auditing.
Who it's for
Where the solution fits
Focused on operations with distributed assets: many sites, many devices, one control panel.
Public-Private Partnerships
Reversible goods, with the traceability and auditing required by concession contracts.
Multi-site networks
Retail, franchises and branches — POS, store servers, terminals and back office.
Industry & infrastructure
Distributed asset base, with local operation and organized recovery in case of failure.
Pillar 1 · ITAM
From registration to work order
Registration, inventory and real-time tracking — every asset with history, location and status always visible.
Asset inventory
Complete registration, with history and criticality per site.
Real-time tracking
Status of every asset, always up to date.
Work orders & scheduling
Operational maintenance flow, no loose spreadsheets.
Pillar 2 · Georeferencing
Traceability on the map
Where each asset is right now — not in an outdated spreadsheet. Essential for accountability in PPP contracts.
Georeferenced map
Each asset's location, visualized geographically.
Field collection
Field teams feed the system straight from the operation.
Traceability & auditing
Auditable history, ready for accountability.
Pillar 3 · Disaster Recovery
Protection, automation and restoration
For machines distributed across physical sites. The goal is to make Disaster Recovery operationally applicable — without promising zero downtime.
Protects machines
Sets policies for critical machines and creates recovery points according to the customer's routine.
Automates backups
Runs backups by schedule, software events, hardware changes or maintenance windows.
Simplifies restoration
Triggers recovery through the operational flow, contracted support or AI built into the platform.
Backup automation
Backups triggered by schedule or by operational events — reducing dependence on manual action exactly at the riskiest moment.
Daily schedule
Execution at a defined time, by site, machine or configured backup policy.
Software update
Backup before or after updates, deploys and critical application changes.
Hardware maintenance
Backup around replacements, repairs and relevant physical changes to equipment.
Pillar 4 · MDM
Remote device management
When the incident happens far from the IT team, MDM makes it possible to act without depending on someone physically on site.
Remote recovery
Triggers equipment recovery without physical travel.
Ransomware containment
Isolation and fast response to security incidents on devices.
Local and remote backups
Combined coverage — resilience even without constant connectivity.
Lightweight architecture, wherever it runs
Efficiency, control and adaptation to different network types — from a store's back office to a remote site's server.
Low footprint
Lightweight client for machines with different hardware profiles.
Adaptable networking
Greater communication control across varied network environments.
Controlled operation
Suitable for local installs, segmented networks and heterogeneous environments.
Integrated with backup policies, automation and assisted restoration.
Governance
Incident response plan
Every customer needs a defined response flow before the first incident happens.
- 01
Priority
Which machines and sites recover first.
- 02
Approval
Who authorizes restorations and critical actions.
- 03
Trigger
When to use AI, support or an internal process.
- 04
Record
How to document incident, action and outcome.
- 05
Validation
How to confirm the machine is back to the expected state.
Differentiator
Talk to the platform in natural language
Queried and operated in natural language, within the permissions defined — no need to navigate through screens.
- “Which machines are protected?”
- “When was store 24's last backup?”
- “List recovery points for machine X.”
- “Start the restoration according to policy.”
Integration layer
Between natural language and the platform's real functions — always within the defined permissions.
Operation
Restoration and support
Two ways to trigger recovery, according to contract and operational policy. The choice depends on the incident response plan defined at deployment.
Via AI
- Request restoration in natural language
- Actions respect defined permissions and policies
- Status tracking within the interface itself
Via contracted support
- Customer opens a ticket with the request
- Technical team leads or supports the process
- Incident history is recorded
Deployment
Installation starts with a case study
Deployment depends on the reality of each customer's network, machines and operation.
Assessment
Number and criticality of machines per site.
Windows & priorities
Definition of backup windows, priorities and recovery scenarios.
Network mapping
Connectivity, segmentation and local restrictions.
Integration
Planning integration with maintenance and support routines.
Result: a planned installation, with rules that fit the customer's environment.
Next steps
- 01
Case study
Map machines, network, criticality and operation.
- 02
Incident plan
Define priorities, approvals, flows and support.
- 03
Controlled pilot
Install in one site or group of machines.
- 04
Automation
Configure schedules, events and backup policies.
- 05
Rollout
Replicate the deployment across the remaining sites.
Why TecnOps ITAM
Part of the TecnoFábrica ecosystem
Support from the builders
A TecnoFábrica product — the same team that develops it also supports deployment.
Applicable, not utopian
We make Disaster Recovery operationally applicable, without promising zero downtime.
Auditable by default
Traceability designed for PPP contracts — not an add-on, but the product's foundation.
Guided deployment
A case study before any installation — nothing goes live without a plan.
Your assets, under control — wherever they are.
Request a POC and see TecnOps ITAM running with your own environment's data.
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